NMIMS SEM 2

NMIMS SEM 2 December 2024 SOLVED ASSIGNMENTS Business Communication 1. An online retailer of organic products, has experienced a significant delay in the shipment of their flagship product, organic olive oil. Due to unforeseen supply chain disruptions, the company anticipates a two-week delay in fulfilling customer orders. The customer service department must inform affected customers of the delay in a clear, concise, and professional manner. Would a direct or indirect approach be more effective in delivering the negative news of the shipment delay to customers? Justify your answer. 2. Infoway Creators is an online marketing company employed by Medigain. Infoway is arranging for a series of global online sessions by expert doctor panels for Medigain. Since the webinars will have large number of participants, Infoway suggested use of backchannel. What are some ways to incorporate backchannel for Medigain? 3. Maximus, a tech startup, is facing challenges in effectively communicating complex product information to its customers via mobile devices. Despite using concise language and clear headings, the messages often fail to engage users and lead to customer inquiries. a.What  strategies  can  SwiftCorp  implement  to  improve  the  readability  and comprehension of their mobile messages? b. How can SwiftCorp leverage visual elements to enhance message delivery and engagement on mobile devices?. Business Law Q1. Explain the difference between partnerships under Partnership Act, 1932 and Limited Liability Partnership Act, 2008. Q2. In any contract, free consent is an integral part and therefore any agreement signed between parties should have free consent. Nivedita is about to enter into a contract and she needs to understand the concept of free consent. Therefore, please explain “Free Consent” and, the instances under which “Free Consent” in an agreement would be affected. Please provide examples for each of such instances. Q3. Priya is a sales field officer employed with a leading FMCG company handling B2B accounts. As part of her role, she is usually deployed at client and field sites for period ranging from couple of weeks to few months. Currently, her assignment involves working with a large conglomerate having interests in Hospitality, Hospitals, etc. Therefore, she visits at the client sites frequently and ensures that the sales and support are adequately provided. She has been working with one of the leading hotel chains as the company’s client for the past 6 months and her performance has been good but in the last 2 months, she has found that few of the employees of the hotel have been hostile and offensive while interacting with her. She has been made to sit in meetings which does not require her participation. In fact, on numerous occasions, she has been yelled at. Further, the discussions during the meetings are laced with innuendos, which she felt unwelcome to be part of. In fact, few of the employees had insisted on taking her out for a private dinner which she declined and thereafter complaints have been reported against her regarding her performance to the company. She also reported this to her employer who has brushed aside her concerns stating that she is raising this issue as a counter measure to the complaints raised by the hotel against her. In light of the above facts, she has approached you for an advice on the following: a) Under which law can Priya claim harassment? Explain the type of harassment? b) To whom can this harassment be reported and how should such reporting of harassment be dealt with? Essentials of HRM Q1. As the Chief Operating Officer (COO) of a listed microfinance institution (MFI),you understand the critical importance of integrating HR as a strategic business partner in the opening of a new branch.  In this role, the HR department is not merely a support function but an active participant in shaping the success of the new branch. Explain Role of the HR Department as a business partner in the establishment of the new branch in ABC State? Q2. Assume you are the head of the HR department at a prominent Management and Engineering  college.  The  institution  is  preparing  to  implement  a  new  performance appraisal system for its faculty members, specifically for Associate Professors and Assistant  Professors.  The  goal  is  to  establish  a  system  that  accurately evaluates performance and adheres to a bell curve rating model, ensuring that faculty members are assessed fairly and that the distribution of ratings follows a normal curve. Design an effective performance appraisal system for Associate Professors and Assistant Professors at the college, incorporating a bell curve or rating scale (1-5/A-E) system. Q3a. XYZ Corporation is a mid-sized manufacturing company that has experienced rapid growth over the past four years. With this growth, the company has expanded its workforce significantly, but it has also encountered challenges related to HR practices, including compliance issues, employee turnover etc. To address these challenges and improve overall HR effectiveness, the company’s management has decided to conduct a comprehensive HR audit. Question: What are the objectives,  its specific areas (e.g., recruitment, training and development, compensation and benefits, employee relations, Legal compliances)should be prioritized for conducting an HR audit at ABC Corporation? Mention benefits accrued from audit. Q3b. Mr. John, the HR Head of XYZ Corporation, is retiring at the end of this year after a commendable  30  -year  tenure  with  the  company.  Under  his  leadership,  the  HR the department has seen significant growth, implementing various initiatives that have enhanced  employee  engagement,  streamlined  recruitment  processes,  and  developed  a strong company culture. His departure creates a critical gap in the leadership team, necessitating a well-thought-out succession plan to ensure continuity and further advancement of the HR functions. Question: How Company Identifies Potential Successors internally/externally and relate their core competencies which are critical for the new HR Head to lead the department and how can the company assess the readiness of potential candidates to take on the HR Head role? Operations Management 1. Build Your Dreams (BYD) the world’s largest manufacturer of electric automobiles is planning to establish a new manufacturing plant in India. As the regional head, you are